adequate standard of living for the health and well-being of themselves and their families as

mentioned in the United Nations Declaration of Human Rights (UN) on November 10, 1994.

In accordance with human rights norms, the state has an obligation to respect, protect, and

help these health rights, therefore the role of the government through public services is

needed to be able to meet the basic needs of its people, one of which is health. The purpose of

this study is to obtain clear, relevant and concrete data on problems related to the factors

related to the lack of BPJS Kesehatan services at the Tumbang Samba Health Center, Central

Katingan District, Katingan Regency, Central Kalimantan Province. The research method

used is a descriptive qualitative approach. This means that the selection aims to describe the

results of research found by the author in the field. The results at this stage are indicators of

to be less effective based on the results of several interviews submitted by the sources that the

researcher encountered. It was concluded that it was less effective because when the number

of nurses was very limited towards night, then the file management was very convoluted and

finally the conclusion of the third level health service indicator was said to be effective.

Furthermore, the policy indicators based on several interview results are said to be good

because the Tumbang Samba Health Center takes a substantial policy in the form of control

and the procedural policy is carried out 2 times a week where control is carried out by

controlling every room in the health center, supervising the service process and also checking

the data on the number of patients. For this distribution policy indicator, it is said to be

appropriate based on several interview results. Where they carry out service rules in