Indah Pusparani, Ayuning Budiati, Rina Yulianti
2462 Syntax Idea, Vol. 6, No. 06, Juni 2024
Improve professionalism, namely improving competence, qualifications and performance as
mandated by the ASN Law.
The existence of the state civil apparatus / civil servants in the era of bureaucratic
reform and revolution 5.0 has a strategic position, because the smooth or bad or bad
administration of government and public services depends very much on the competence
possessed and mastered by civil servants. Along with the conditions where the use of
technology then becomes a global lifestyle, there is a phenomenon of characteristic gaps in
performance, where the workforce from among the younger generation who grew up with all
technology, collaborated with the previous generation in different eras. Data from the State
Civil Service Agency related to the number of civil servants by age group is known that civil
servants from the younger generation called the millennial generation or generation Y who
have occupied the formation as civil servants. The millennial generation is an agile individual
in utilizing digital technology, the hope is that with the advantages of their competency
characteristics, they can improve their performance as civil servants and participate in
providing public services in a modern way, to improve organizational performance
achievements (Pekei, 2016).
The Banten Provincial Government continues to encourage the implementation of
bureaucratic reforms, one of which is through the Banten Provincial Regional Apparatus
Forum. Bureaucratic reform implemented by the Banten Provincial Government has a vision
of realizing a world-class government. The accompanying mission is to form / perfect laws
and regulations in order to realize good governance, strengthen and organize and strengthen
the organization, governance, apparatus human resource management, supervision,
accountability, quality of public services, mindset and culture, develop effective control
mechanisms, manage administrative disputes effectively and efficiently (Danim, 2012).
The reforms carried out by the Banten Provincial Government, in addition to fulfilling
the programs launched by the government, also aim to create a professional government
bureaucracy with adaptive characteristics, integrity, high performance, free from KKN, able
to serve the public, neutral, prosperous, dedicated and holding the basic values of the state
apparatus code of ethics. The main targets to be achieved from the bureaucratic reform
program are to realize a clean and corruption-free government, collusion and nepotism,
improving the quality of public services to the community, increasing the capacity and
accountability of bureaucratic performance.
The target of developing the competence of employees of the State Civil Apparatus
(ASN) of Banten Province refers to the road map of the Smart ASN program which is
targeted to be realized in 2024. As conveyed by the Deputy for Human Resources of the
Ministry of State Apparatus Empowerment and Bureaucratic Reform, Setiawan
Wangsaatmaja explained the criteria for Smart ASN 2024 (website of the Ministry of PAN
and RB, August 19, 2019), namely must have competencies: integrity, a high sense of
nationalism, professional, global insight, understanding IT and foreign languages, hospitality,
networking, and entrepreneurship (Hasibuan, 2012). At the same time, the position
competency standards required for each state civil apparatus/civil servant were also
established by the Minister of State Apparatus Empowerment and Bureaucratic Reform in