JOURNAL SYNTAX
IDEA p�ISSN:
2723-4339 e-ISSN: 2548-1398 |
Vol. 6, No. 3,
March 2024 |
Improved
Leadership Transformational With Organizational Citizenship Behavior (OCB)
Abstract
The
role of leadership is very strategic and important for the achievement of the
mission, vision and goals of an organization, is one of the motives that
encourage humans to always investigate the intricacies associated with
leadership. Transformational leadership basically encourages subordinates to do
better Behavior demanded by today's organizations is not only in-role behavior
but also extra- role behavior. Extra-role behavior is also called the
Organizational itizenship Behavior.OCB is a term used to identify the employee
behaviors that can be called a "good employee". If employees in the
organization have OCB, efforts to control employee declined, since employees
can control their own behavior or being able to choose the best behavior for
the benefit of the organization. OCB will enhance transformational leadership
because the good nature of OCB will influence the behavior of the leader. There
is a significant influence ith the value of P = 0.00 between OCB and
transformational leadership. This shows there is an increase in transformational
leadership due to OCB behavior
Keywords: Transformational leadership,
Organizational Citizenship Behavior, OCB.
INTRODUCTION
Leadership
plays a crucial role in organizational success and effectiveness (Zeb et al., 2018). The type of leadership, whether
transactional or transformational, has a significant impact on employee
behavior, job satisfaction, and organizational citizenship behavior (OCB) (Purwanto et al., 2021). This paper aims to explore the
relationship between leadership styles and OCB.
Effective
leadership recognizes the individual strengths and varied needs of employees (Holt et al., 2018). A leader must be flexible in
understanding and addressing the unique characteristics and behaviors of
individuals within the organization (Baron et al., 2018). Leadership is the ability to
influence employees toward achieving organizational goals and maintaining a
smooth operational process (Mulyana et al., 2022).
Leadership
can be transactional or transformational (Dos Santos & Basso, 2012). Transactional leadership focuses
on transactions between leaders and followers, emphasizing rewards and
punishments (Uzonwann, 2017). In contrast, transformational
leadership encourages subordinates to go beyond the normal expectations,
motivating them to achieve higher levels of performance (Gilbert et al., 2016).
Leadership,
according to Bass and Avolio (1994), involves four factors: idealized
influence, inspirational motivation, individualized consideration, and
intellectual stimulation (Chebon et al., 2019). These factors contribute to the
leader's ability to influence and inspire their followers effectively.
Transformational
leadership is dynamic and involves continuous renewal (Lewa et al., 2022). Leaders in this style strive to
increase the belief and motivation of subordinates, fostering self-confidence
and encouraging employees to act in ways that go beyond the ordinary (Chua et al., 2018). Transformational leaders are
catalysts for change and play a pivotal role in achieving organizational
targets (Mansaray, 2019).
Leadership
transformational has a significant impact on organizational citizenship
behavior (OCB), which refers to behaviors beyond the formal job description
that contribute to organizational effectiveness (Vipraprastha et al., 2018). OCB includes altruism, courtesy,
sportsmanship, conscientiousness, and civic virtue (Romaiha et al., 2019).
Effective
leadership, particularly transformational leadership, influences OCB (Nurjanah et al., 2020). Leaders who prioritize the
interests of others and create a positive work environment contribute to
increased employee satisfaction and engagement. OCB is not only beneficial for
the organization but also positively affects employee performance, commitment,
and overall satisfaction (Vipraprastha et al., 2018).
The
hypothesis of this research is that transformational leadership positively
correlates with organizational citizenship behaviour (Vipraprastha et al., 2018). Transformational leaders, by
inspiring and motivating their followers, create an environment conducive to
discretionary behaviors that go beyond formal job requirements (Mi et al., 2019). As a result, employees are more
likely to engage in OCB, contributing to the overall effectiveness and success
of the organization (Kumari & Thapliyal, 2017).
Previous
research has consistently highlighted the influential role of transformational
leadership in shaping Organizational Citizenship Behavior (OCB), emphasizing
its positive impact on employee satisfaction, engagement, and overall
organizational performance. The novelty of this study lies in its specific
focus on the village leadership context in Subdistrict Bantarsari Cilacap,
providing a unique perspective on the relationship between transformational
leadership and OCB in this specific setting. By examining the dimensions of
OCB, such as altruism, civic virtue, conscientiousness, courtesy, and
sportsmanship, within the framework of transformational leadership, the
research aims to contribute novel insights into the dynamics of organizational
behavior at the local level. The study's innovative approach also involves
operationalizing OCB through activities that emphasize environmental
sustainability practices, adding a contemporary and socially responsible
dimension to the investigation. This nuanced exploration aims to enrich the
existing literature and offer practical implications for organizations
operating in diverse contexts.
In
conclusion, leadership style, particularly transformational leadership, plays a
crucial role in shaping organizational citizenship behavior. Leaders who
prioritize individual consideration, intellectual stimulation, and inspiration
foster a positive work environment, encouraging employees to go above and
beyond their formal roles. The relationship between leadership and OCB is essential
for organizational success, as it enhances employee satisfaction, commitment,
and overall performance.
The
objective of this study is to analyze the relationship between transformational
leadership style and organizational citizenship behavior (OCB) in the
workplace. Specific factors within transformational leadership influencing OCB
among employees will be identified. The study aims to evaluate the positive
impact of transformational leadership on job satisfaction, employee engagement,
and overall organizational performance.
The
benefits of this research include providing insights into how transformational
leadership can enhance OCB and overall organizational effectiveness. It also
offers valuable information for organizations to develop leadership training
programs focused on enhancing transformational leadership skills. Additionally,
the study highlights the importance of transformational leadership in improving
job satisfaction and employee engagement, contributing to individual well-being
in the workplace.
The
implications of this research suggest that organizations can implement
transformational leadership as a strategy to improve OCB and overall
performance. The findings can inform the design of better employee policies and
programs, considering the positive impact of transformational leadership on
employee satisfaction and engagement. Furthermore, this study lays the
groundwork for further research in the fields of leadership and organizational
behavior, contributing to a deeper understanding of factors influencing
employee performance and organizational effectiveness.
RESEARCHMETHODE
The
research method focuses on studying the dimensions of organizational
citizenship behavior (OCB) in relation to transformational leadership in the village
leadership of Subdistrict Bantarsari Cilacap (Hidayat & Alifah, 2022). The OCB dimensions, including
altruism, civic virtue, conscientiousness, courtesy, and sportsmanship, are
operationalized and measured using a questionnaire with a sample size of 30
respondents selected through a saturated sampling approach (Sugita et al., 2020). The study employs a
cross-sectional approach, and linear regression analysis is used to analyze the
collected data (Pahira et al., 2021). The operationalization of OCB
involves activities that go beyond the formal job requirements, emphasizing
environmental sustainability practices (Hidayat et al., 2024). Transformational leadership is
defined as motivating subordinates to exceed expectations, fostering trust, and
influencing enhanced performance, measured through a questionnaire (Imam Mutakin et al., 2020). The study aims to explore the
relationship between these variables and their impact on organizational
effectiveness (Wibawanthi et al., 2020).
RESULTS AND DISCUSSION
Results
The
presented tables offer a comprehensive overview of the statistical analyses
conducted to explore the relationship between transformational leadership and
Organizational Citizenship Behavior (OCB). Each table provides key insights
into the predictive power, significance, and nature of the relationship between
the variables.
Table 1
Model Summary
The
R Square (R�) value of 0.782 indicates that a substantial proportion,
approximately 78.2%, of the variability observed in Organizational Citizenship
Behavior (OCB) can be attributed to the influence of transformational
leadership. The Adjusted R Square of 0.774 considers the complexity of
predictors, emphasizing a good fit of the model. The F-statistic of 100.503,
accompanied by a p-value of 0.000, signifies the overall significance of the
model in predicting OCB. Moreover, the Durbin-Watson statistic of 1.274
suggests the absence of significant autocorrelation, enhancing the reliability
of the model.
Table 2
Analysis of
Variance (ANOVA)
The
ANOVA analysis delves into the variance components, highlighting the
contribution of regression and residual sums of squares. The substantial
regression sum of squares (634.027) with a single degree of freedom and a mean
square of 634.027 reinforces the importance of transformational leadership in
explaining OCB. The low residual sum of squares (176.639) and mean square
(6.309) further emphasize the model's capacity to minimize unexplained
variance. The total sum of squares (810.667) provides an overall context for
the observed variability.
Table 3
Coefficients
Regression
The
regression coefficients shed light on the specific nature of the relationship
between transformational leadership and OCB. The unstandardized coefficient (B)
of 5.784 signifies the change in OCB associated with a one-unit change in
transformational leadership. The standardized coefficient (Beta) of 0.884
indicates a strong positive linear relationship. This relationship is not only
statistically significant (p-value of 0.000) but also practically meaningful. The
95% confidence interval for B (2.292 to 10.025) adds a level of precision,
providing a range within which the true population parameter is likely to lie.
The high correlation of 0.884 underscores the robustness of the positive
association between transformational leadership and OCB.
In
conclusion, these findings support the hypothesis that transformational
leadership significantly influences Organizational Citizenship Behavior.
Organizations emphasizing and cultivating transformational leadership can anticipate
a substantial positive impact on employee behaviors that go beyond formal job
requirements, ultimately contributing to the overall effectiveness and success
of the organization.
In
summary, the regression model is highly significant in predicting OCB, and
transformational leadership (OCB's predictor) has a substantial and positive
impact on OCB. The strong correlation and standardized coefficient further
affirm the strength of this relationship. The confidence interval provides a
range for the estimated effect, enhancing the robustness of the findings.
Discussion
The
analysis reveals a substantial relationship between transformational leadership
and organizational citizenship behavior (OCB), as indicated by an R� value of
77.4%. This suggests that individuals exhibiting OCB tend to possess positive
attributes, such as patience and a willingness to assist others, making them
conducive to influencing their peers. The significance level (p-value = 0.00)
underscores the impactful connection between transformational leadership and
OCB, highlighting its potential to increase trust and confidence among
subordinates, thereby enhancing overall performance. Studies have consistently
shown the positive correlation between transformational leadership and OCB, emphasizing
the positive values associated with OCB, such as environmental preservation.
Furthermore,
the study identifies a strong association between OCB and employee well-being,
particularly in terms of reducing fatigue and improving workplace smoothness. The
positive impact of OCB on organizational activities is exemplified by its
contribution to the maritime archipelago context, where OCB behaviors
contribute to the efficiency of work carried out. OCB is shown to lower fatigue
levels, resulting in a happier work environment. The research draws parallels
with other studies linking OCB to safety indicators, such as the safety of
fishermen, highlighting the broader implications of OCB on various occupational
contexts.
Moreover,
the findings underscore the positive influence of transformational leadership
on performance and job satisfaction. The study aligns with previous research
indicating that transformational leadership significantly contributes to the
performance of teachers in junior high schools and small and medium-sized
enterprises (MSMEs). Transformational leadership is deemed a crucial factor in
motivating employees, improving performance, and fostering creativity,
ultimately reducing work-related stress.
CONCLUSION
This
research underscores the pivotal role of transformational leadership in shaping
Organizational Citizenship Behavior (OCB), with approximately 78.2% of OCB
variability explained by this leadership style. The strong positive
correlation, as revealed by the coefficients regression and ANOVA analysis,
affirms the hypothesis and emphasizes the significance of transformational
leadership in fostering positive workplace behaviors. The study's broader
implications extend to various occupational contexts, emphasizing the universal
importance of transformational leadership for enhancing organizational
effectiveness. The research contributes not only to theoretical knowledge on
leadership and organizational behavior but also offers practical insights for
organizations seeking to improve leadership effectiveness and cultivate
positive employee behaviors.
REFERENCES
Baron, L., Rouleau, V., Gr�goire, S., & Baron, C.
(2018). Mindfulness and leadership flexibility. Journal of Management
Development, 37(2), 165�177.
Chebon,
S. K., Aruasa, W. K., & Chirchir, L. K. (2019). Influence of individualized
consideration and intellectual stimulation on employee performance: lessons
from Moi Teaching and Referral Hospital, Eldoret, Kenya. IOSR Journal of
Humanities and Social Science, 24(7), 11�22.
Chua,
J., Basit, A., & Hassan, Z. (2018). Leadership style and its impact on
employee performance. International Journal of Accounting & Business
Management, 6(1), 80�94.
Dos
Santos, C. P., & Basso, K. (2012). Do ongoing relationships buffer the
effects of service recovery on customers� trust and loyalty? International
Journal of Bank Marketing, 30(3), 168�192.
https://doi.org/10.1108/02652321211222540
Gilbert,
S., Horsman, P., & Kelloway, E. K. (2016). The motivation for
transformational leadership scale: An examination of the factor structure and
initial tests. Leadership & Organization Development Journal, 37(2),
158�180.
Hidayat,
A. R., & Alifah, N. (2022). Reading for Students in English Language
Education Programs. International Journal of Social Health, 1(2),
57�63.
Hidayat,
A. R., Alifah, N., Rodiansjah, A. A., & Asikin, M. Z. (2024). Sengketa Laut
Cina Selatan: Analisis Realis terhadap Perebutan Kekuasaan, Respon Regional,
dan Implikasi Geopolitik. Jurnal Syntax Admiration, 5(2),
568�578.
Holt,
S., Hall, A., & Gilley, A. (2018). Essential components of leadership
development programs. Journal of Managerial Issues, 214�229.
Imam
Mutakin, Taufik Ridwan, & Hidayat, A. R. (2020). Strategi Pengembangan
Usaha Berbasis Komunitas (Studi Kasus Konveksi Jack Tailor Di Desa Ciperna). Jurnal
Indonesia Sosial Sains, 1(1), 51�59.
https://doi.org/10.36418/jiss.v1i1.10
Kumari,
P., & Thapliyal, S. (2017). Studying the impact of organizational
citizenship behavior on organizational effectiveness. Human Resource
Management, 4(1), 9�21.
Lewa,
P. M., Mburu, M. M., & Murigi, R. M. M. (2022). Transformational leadership
and change management in dynamic contexts. In Leading With Diversity, Equity
and Inclusion: Approaches, Practices and Cases for Integral Leadership Strategy
(pp. 47�65). Springer.
Mansaray,
H. E. (2019). The role of leadership style in organisational change management:
a literature review. Journal of Human Resource Management, 7(1),
18�31.
Mi,
L., Gan, X., Xu, T., Long, R., Qiao, L., & Zhu, H. (2019). A new
perspective to promote organizational citizenship behaviour for the
environment: The role of transformational leadership. Journal of Cleaner
Production, 239, 118002.
Mulyana,
F. R., Hidayat, C., Hanief, Y. N., Juniar, D. T., Millah, H., Rahmat, A. A.,
Nur, L., Rubiana, I., Herliana, M. N., & Hadyansah, D. (2022). Analysis of
inhibiting factors in regional sports achievement development. Journal of
Physical Education and Sport, 22(12), 3009�3015.
Nurjanah,
S., Pebianti, V., & Handaru, A. W. (2020). The influence of
transformational leadership, job satisfaction, and organizational commitments
on Organizational Citizenship Behavior (OCB) in the inspectorate general of the
Ministry of Education and Culture. Cogent Business & Management, 7(1),
1793521.
Pahira,
S. H., Hidayat, A. R., & Hanipah, H. (2021). Pemanfaatan Media Sosial dalam
Mengampanyekan Keilmuan Bidang Keperawatan pada Masyarakat. Jurnal Forum
Kesehatan: Media Publikasi Kesehatan Ilmiah, 11(1), 1�8.
Purwanto,
A., Purba, J. T., Bernarto, I., & Sijabat, R. (2021). Effect of
transformational leadership, job satisfaction, and organizational commitments
on organizational citizenship behavior. Inovbiz: Jurnal Inovasi Bisnis, 9,
61�69.
Romaiha,
N. R., Maulud, F. S. F., Ismail, W. M. W., Jahya, A., Fahana, N., & Harun,
A. (2019). The determinants of organizational citizenship behaviour (OCB). International
Journal of Academic Research in Business and Social Sciences, 9(8),
124�133.
Sugita,
A., Hidayat, A. R., Hardiyanto, F., & Wulandari, S. I. (2020). Analisis
Peranan Pengelolaan Dana Ziswaf Dalam Pemberdayaan Ekonomi Umat Pada Lazisnu
Kabupaten Cirebon. Jurnal Indonesia Sosial Sains, 1(01), 9�18.
Uzonwann,
F. C. (2017). Transformational and transactional leadership styles among
leaders of administrative ministries in Lagos, Nigeria. IFE Psychologia: An
International Journal, 25(2), 151�164.
Vipraprastha,
T., Sudja, I. N., & Yuesti, A. (2018). The effect of transformational
leadership and organizational commitment to employee performance with
citizenship organization (OCB) behavior as intervening variables (At PT Sarana
Arga Gemeh Amerta in Denpasar City). International Journal of Contemporary
Research and Review, 9(02), 20503�20518.
Wibawanthi,
A., Hidayat, A. R., Hardiyanto, F., & Ridwan, M. (2020). Analisis Program
dan Pendayagunaan Zakat, Infaq, Dan Shadaqah (ZIS) Pada Lembaga Amil Zakat
Muhammadiyah (LAZISMU) Kabupaten Cirebon. Jurnal Indonesia Sosial Sains,
1(01), 1�8.
Zeb,
A., Ahmad, S., & Saeed, G. (2018). Leadership effectiveness and
organizational performance: Exploring gaps in the existing literature. Business
and Economic Review, 10(1), 95�106.
Copyright holder: Agus Rohmat Hidayat, Nur Alifah, Agis Ahmad Rodiansjah (2024) |
First publication right: |
This article is licensed under: |